HCD is continually focused on providing the most effective solutions to satisfy your needs.

Our solutions are not just limited to the supply of software and hardware. We offer a full range of services, which are designed to maximise your productivity.

Just as no business is quite the same as the next, HCD realises that each of our clients’ organisations have different objectives and priorities for their productivity improvement solution.

HCD believes there’s no such thing as a one-size-fits-all approach. That’s why HCD’s consultants devote a considerable amount of time to identify the issues an organisation is facing and to define the appropriate solution to meet their needs. This approach is not just limited to the technical scope of the solution. HCD liaise with all stakeholders in the organisation that will be affected by the introduction and implementation of a solution.

This holistic approach ensures that each stakeholder understands how the proposed solution will be introduced and used, which in turn generates organisational buy-in and ultimately ensures a successful project that meets or even exceeds the customer’s commercial and technical objectives.

HCD offers a no obligation demonstration and initial consultation at your location, enabling you to evaluate the effectiveness of Dragon NaturallySpeaking speech recognition software.

HCD offers the demonstration by way of a portable notebook computer, on which we get prospective users to create a profile and use the product for themselves. The demonstration will be accompanied by a series of questions from which HCD can determine how this technology will best suit your needs.

Contact HCD today to arrange for an initial consultation.

No matter how effectively a solution has been designed and installed, without first-class training, the real benefits to the business can never be realised. That’s why high-quality training services sit at the heart of each solution HCD delivers.

Each HCD training course is delivered on-site (or remotely) and is fully tailored to meet the specific needs of the organisation.

HCD trainers are enthusiastic and highly experienced, with a real commitment to ensuring that not only are users entirely comfortable and happy with the system, but also that the business is in a position to benefit from the solution.

HCD Training Services

One to One On-site Training
Personalized on-site training makes a practical difference in enabling you to excel in speech recognition and/or digital dictation. Whether it’s a full training package or “tune up” training, our expert trainers meet with you at your home or office for customized assistance.

The benefits of on-site training:

  • The most personalized service – have a coach right by your side
  • Problems with your manner of speaking can be immediately corrected
  • Observation of your work can result in tips and techniques to increase productivity
  • Real-time evaluation of your customization needs
  • Tailored instruction to your work requirements and computer literacy level
HCD’s approach and commitment to first-class support is a key differentiator from other speech solution suppliers.

HCD recognise that document creation is mission critical to all organisations and therefore ensure that an appropriate level of support is available to each and every client. HCD provides a range of support packages, each with clearly defined service levels that ensure prompt and prioritised handling of any technical issues that arise.

HCD General Support Services

  • On-site visits
  • Telephone
  • E-mail
  • Remote training/tech support

Further Information

We realise that the information on this website is only the first step in identifying the right solution for you and your organisation. HCD’s team will be delighted to discuss your requirements in more detail.